Lens answers buyer questions with AI, detects purchase intent↓, and surfaces the right action — get a quote, request a sample, talk to a specialist. Leads go straight to your CRM. One line of code, on top of the search you already have.
Running in production today
The platform
Lens drops onto any website with one line of code. It understands what visitors mean, synthesizes real answers from your content, detects buying intent, and surfaces the right action at the right moment — quote, sample, signup. Leads go to your CRM.
Visitors describe what they need in plain language. Lens finds it — even when they don't know the right words.
Lens reads buying signals — project size, product type, urgency — and knows when a visitor is ready to act.
The right offer at the right moment. Quote, sample, catalog, specialist — one tap, pre-filled, delivered to your CRM.
See what visitors search for, what converts, and where they give up. Find the content gaps costing you leads.
AI overview with real answers sourced from your content. Follow-up suggestions. Related pages. Match scores. One search, everything they need.
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Search volume, engagement depth, answer quality grades, and actionable recommendations — all in one dashboard.
How it works
Every search returns answers. Lens goes further — it understands the intent behind each query, identifies buying signals across the session, and drives leads directly into your pipeline.
Visitor asks a question. Lens answers with AI — sourced from your content.
Lens detects buying intent and surfaces the right action — quote, sample, signup. Pre-filled, one tap.
Lead lands in your pipeline with the full search session attached.
Delivers to
Why it works
Generic AI search fails on real catalogs because the data isn't ready — specs trapped in PDFs, dozens of supplier lines formatted differently, substitutions that live in a rep's head. Point a model at that and it answers confidently and wrong.
Lens works because we fix the data first. That's where SmartCore360 begins — Lens is the front door.
See what's behind Lens → SmartCore360Pricing
Start with search on the data you already have. When you're ready for answers that are structured, verified, and safe to rely on, that's SmartCore360.
Every plan includes the Lens AI search core. 30-day money-back guarantee — if your users aren't finding what they need faster within the first month, we refund in full.
Most catalogs aren't ready for AI — specs in PDFs, inconsistent attributes, no cross-references. We fix that first, then Lens (and any AI you run) answers correctly.
Findability report, product-data review, opportunity map, costed roadmap. Fee credited toward implementation booked within 90 days.
Send us your site — we'll show you what it missesLens is not itself SOC 2 or HIPAA certified today; these are scoped engagements toward readiness for regulated deployments.
About
Smartworks Solutions, Inc. was founded in 2014 in Boston, Massachusetts — a privately held, 100% self-funded firm building enterprise digital and AI solutions. Lens and SmartCore360 are how we make product information findable, structured, and genuinely useful.
More about Smartworks →* Based on observed search volume reduction at CONMED after Lens deployment.
FAQ
We crawl your site, index your content, and tune the AI to your catalog — so the first answers your customers see are accurate. Onboarding is included in every plan, and the onboarding fee is fully refundable under our 30-day money-back guarantee.
Lens is not SOC 2 or HIPAA certified today. For regulated deployments, SOC 2 readiness and HIPAA readiness are available as scoped add-on engagements through SmartCore360. GDPR-aligned data handling is included in all plans. Contact us to discuss your compliance requirements.
Traditional site search matches keywords — if the customer doesn't type your exact product name or part number, they get nothing. Lens understands intent: a customer can describe what they need in plain language and Lens returns the right products. It sits on top of your existing search with one line of code.
Lens is the customer-facing search layer — it helps your customers find the right product. SmartCore360 is the data engine behind it — it structures, verifies, and maintains your product data so every AI surface (Lens, counter staff, inside sales) gets the right answer. Start with Lens on the data you already have; SmartCore360 is for when you need the data itself to be better.
Yes. Every plan includes a 30-day money-back guarantee. If we can't measurably improve your search performance within the first 30 days, we refund both your monthly subscription and your onboarding fee in full.
When Lens detects buying intent — based on the visitor's questions, project details, and behavior — it surfaces contextual action pills: request a quote, order samples, get a catalog. These open lightweight inline forms pre-filled with details the visitor already provided. Submissions go directly to your CRM with the full search session attached.
Enterprise
For companies with thousands of SKUs, spec-driven products, and regulated environments — where a wrong search result isn't just an inconvenience, it's a liability. Custom deployment, dedicated support, compliance-ready.
Scoped to your catalog — priced on content volume, seats, and complexity.
Have questions? Our team is here to help you find the perfect solution for your needs.
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info@smartwrks.com
support@smartwrks.com
71 Commercial St
Boston, MA 02109